Question 1

Do you charge a call-out fee?

Accepted Answer

No — I don’t charge a call-out fee anywhere in Bournemouth, Poole, Christchurch or the Dorset villages. You only pay for the work carried out.

Question 2

How quickly can you get to me?

Accepted Answer

In most cases I can be with you within 20–40 minutes depending on location and traffic. For booked-in jobs, I arrive exactly at the agreed time.

Question 3

Can you open my door without damaging it?

Accepted Answer

Yes — I specialise in non-destructive entry wherever possible. Most lockouts are resolved without drilling or replacing the lock.

Question 4

Do you work on uPVC and composite doors?

Accepted Answer

Absolutely. I repair, realign, and replace mechanisms, keeps, hinges, handles and cylinders on all uPVC and composite doors.

Question 5

Should I change the locks when moving into a new home?

Accepted Answer

Yes — it’s always recommended. You never know who may still have keys. I can supply and fit new British Standard locks the same day.

Question 6

What areas do you cover?

Accepted Answer

I cover Bournemouth, Poole, Christchurch, Wimborne, Ferndown, Ringwood, and the surrounding Dorset villages.

Question 7

What locks do you fit as standard?

Accepted Answer

I fit British Standard 1-star cylinders as standard, with 3-star options available for extra security.

Question 8

Are you a genuine local locksmith?

Accepted Answer

Yes — I’m an independent locksmith based in Bournemouth, not a national call centre. You always deal with me directly.

Bournemouth - Poole - Christchurch

Residential Locksmith Service in Bournemouth